Impact of Emotional Intelligence towards Leadership among IT/ITES employees in Coimbatore Region

With the influence of proactive impact on the internal and external environment, the humans are changing on styles, culture in day to day activities. The human brain is providing a vast research and findings which leaded to explore the universe without limits. Till the modern days, Intelligent Quotient (IQ) was considered as the measure of excellence to determine the capacity of the human mind, analyzing the personality and expertise consider success in the job environment. Goleman (1) emphasizes that Emotional Intellige-nce (EI) matter more than IQ and technical expertise in determining Professional success in any discipline. The EI helps in understanding their own emotions and help in realizing other emotions. Intelligence was measured by Emotional Quotient (EQ) in Bar-On. R (2) model through Emotional Quotient Inventory (EQ-i). Primary data was gathered through questionnaires. The questionnaire consisted of 39 items. The WLEIS having 16 questions was designed as a short measure of EI for use in organizational research. It measures four dimensions: Self-Emotion Appraisal, Emotion Appraisal of Others, Use of Emotion, and Regulation of Emotion. The need for Leadership Skills is identified through selective Leadership Practices Inventory (LPI) by James M. Kouzes and Barry Z. Posner (1988) (3) questionnaire having 14 items. All the items are rated in 5-point Likert scale (5 = Strongly Agree to 1 = Strongly Disagree). The study examined the strength of EI and the need of leadership EI skills among the IT and ITES employees in Coimbatore region, Tamilnadu, India. From the study it is found that the Emotional factors are much in need in the IT and ITES Sector. Through the study we found that there is strong correlation between the gender and age. It state that the gender bias is there in understanding the other emotions and the age factor that young age people are unaware of others emotions and through experience they will be able to understand the emotions of others. The matured people are good in understanding the emotions since the way they use the emotions plays a vital role. From the study it is found there is strong relationship between the leadership styles with the year of experience. The experienced people value high in leadership skills comparing with the minimum experience people. From the study, it is found that there is strong relationship between the years of experience with understanding emotions of other people. When the year of experience increases the employees are able to understand other emotions whereas the fresher’s are unable to find the other emotions and exhibit in their own pattern of behavior. From the study we could find